“Albtours “D” Vas Tour Operator” informs you that, in order to provide you with the best service and quick responses to your requests, it is required that clients or users provide some personal data in the online application form to proceed with online booking on our website platform.
“Albtours “D” Vas Tour Operator” operates the official websites www.vascruise.com and www.vas.al. Through these pages, the company assists interested clients in tourist packages or any kind of travel service. Your data is collected, processed, and stored by Albtours D in full compliance with the provisions of Law no. 9887 dated 10.03.2008 “On the Protection of Personal Data”. These actions will be carried out based on the principle of respecting and guaranteeing the fundamental rights and freedoms of individuals and, in particular, the right to the protection of private life. The provision of your personal data is not mandatory but is a necessary condition to proceed with your online reservation.
Based on Law no. 9887, dated 10.03.2008 “On the Protection of Personal Data in the Republic of Albania”, “Albtours “D” Vas Tour Operator” declares as follows:
- Definition of Terms
In this agreement, the following terms shall have the following meanings:
1.1. Agency: A legal entity registered that carries out the activity of offering, finding, and facilitating tourist trips, travel tickets by various means of transport, as well as tickets for sporting or cultural activities for clients, in exchange for payment.
1.2. Cookie: A piece of information sent by a website and stored in a user’s browser while the user is browsing the website. Each time a user opens a web page, the browser sends a cookie to the user’s server to notify it of the user’s previous activity.
- Use of Cookies
2.1. The agency’s websites use cookies to distinguish visitors to the site from each other. Some cookies are essential for the proper functioning of the agency’s websites, to allow website users to make online reservations, and to enable agency staff to receive and process customer requests. For visitors to our websites, the system collects standard information for statistical purposes (e.g., to see the number of visitors, always without identifying them).
2.2. Other types of cookies also help agency staff provide a good experience for clients when they visit the website. Cookies also provide information about the agency’s offers. 2.3. Cookies are also used to advertise on the agency’s website.
- Privacy Declaration
3.1. “Albtours “D” Vas Tour Operator” respects the privacy of its clients. This statement establishes the basis on which the data of each client is collected and processed. “Albtours “D” Vas Tour Operator” assures each client that the data received in the back office or personally signed by the client in the office is secured through a secure system and this data is used only to guarantee the client’s reservation. This data is managed by designated individuals with limited access to it. Every sales agent of the company who collects data for clients has a contractual obligation with the company to respect the personal data collected during his/her work and complies with certain well-established rules for the care in protecting personal data.
3.2. The following client data is collected from the website: a) Information provided by the client to make a travel reservation; b) Information provided by the client to participate in a contest advertised on the website when completing a questionnaire or when reporting a problem; c) Details of bank transfers made by the client to complete a reservation; d) If the client contacts the agency’s staff, the staff may retain the email address. “Albtours “D” Vas Tour Operator” uses contemporary technology to protect the security and confidentiality of client data, as well as to prevent unauthorized access to the electronic system. Our security procedures are continuously improved with new technology. The environment where servers and other devices are stored is monitored by cameras and can only be accessed by the Administrator and the Director of Information Technology.
- Storage and Transfer of Data
4.1. Data collected by the agency solely for reservation purposes and voluntarily provided by the data subject may be transferred or stored in a location outside the European Economic Area. Also, data may be processed by hotel staff or transportation means to facilitate the client’s travel and stay.
4.2. “Albtours “D” Vas Tour Operator”, based on contracts and agreements with global suppliers, will transfer client data to their databases, who book through the company’s online platforms. “Albtours “D” Vas Tour Operator” guarantees the protection of personal data of its clients according to international standards, clearly expressed in the agreements signed with these suppliers.
4.3. All data collected by the agency will be stored on the secure servers of “Albtours “D” Vas Tour Operator”.
4.4. Data collected by the agency may also be used by partner agencies of “Albtours “D” Vas Tour Operator”.
4.5. Data collected by the agency may be used to inform clients about various offers of the agency.
- Withdrawal of Data Processing
The client has the right to request from the agency to be informed about the information that may have been collected about them and then not process personal data for marketing purposes or other reasons by email or a request addressed to the company at the contact address.
- Consent on Personal Data Protection
By continuing to use the websites of “Albtours “D” Vas Tour Operator”, the client gives their consent to the collection and processing of data by the agency. Personal data will be retained for as long as necessary for the main purpose of their collection. Data retention periods will be in full compliance with the legal framework in force. Client data is stored for as long as necessary to ensure the provision of the service. If you have any questions, comments, requests, or complaints regarding the use of this data by “Albtours “D” Vas Tour Operator”, please contact us in writing at the following address: Person Responsible for Privacy: “Albtours “D” Vas Tour Operator”, Rr.Dervish Shaba, Mjull Bathore, Tirana, Albania.
